1. ADVANCE & BALANCE PAYMENT
1.1 You must pay a deposit of 30% of the total cost of renting the villa, to secure your reservation.
1.2 There will be no obligation until we receive this amount in full. The balance must be paid at least six (6) weeks / 42 days before your arrival date.
1.3 If your reservation is made within six (6) weeks / 41 days before your arrival date, you must pay the full amount of your reservation.
1.4 If the amount is not received by us within the agreed period, we are entitled to cancel your reservation and keep the deposit.
2. CANCELLATION & RETURN POLICIES
If you wish to cancel your reservation, then the following percentage (%) of the total cost of your reservation will be charged:
2.1 For cancellation up to 12 weeks (84 days) before the date of arrival, 10% of the total cost of your reservation will be charged.
2.2 For cancellation up to 12 weeks (83-42 days) before your date of arrival, 30% of the total cost of your reservation will be charged. (Deposit is non-refundable)
2.3 For cancellation within 6 weeks 41 days from the date of arrival, you will be charged the total amount (100%) of your reservation (deposit + remaining amount)
2.4 All cancellations must be sent to us in writing by the person who made the reservation or paid the deposit.
2.5 If the required booking cost has not been paid by the due date, we have the right to cancel your booking.
*CANCELLATION POLICY DUE TO COVID19*
In officially proven cases of travel restriction, such as canceled / non-landed flights, closed borders or positive test covid results, we will be able to provide you with a voucher, given that you provide the corresponding official proof of your incapacity of attendance.
The voucher will be equal to the value (€) of the amount you have paid so far. It will be valid for the next 18 months, so you can re-book your vacation in our villas, always according to availability.
3. CANCELLATION / CHANGES BY US.
In the rare case that we may need to make any changes to an already confirmed booking, we will make sure you are notified as soon as possible.
If for any reason we are not able to provide you with the property for which you have booked, we reserve the right to transfer you to a similar or better property.
However, if this is not possible or you do not wish to transfer, we will cancel the reservation and refund the full amount you paid for the property.
We will not be responsible for any other cancellation charges, which do not concern the price of your reservation, such as e.g. travel malfunctions or any other expenses incurred.
4. MINIMUM RENTAL PERIOD
The minimum rental period is 7 nights, but in some cases it may depend on availability. This is stated in the description of each villa.
5. EXTRA BENEFITS
Any extra benefits, which are not included in the rental amount, will have to be paid separately during your stay.
6. NUMBER OF VISITORS
Only the maximum number of guests mentioned in the accommodation description and the number of guests stated at the time of booking are allowed at the villa during the period of hospitality.
If we find that the number of people staying in the villa exceeds this number, additional charges will be required.
It is highly recommended that you are covered by travel insurance, including travel cancellation coverage or personal injury. Contact your travel agent, travel consultant or insurance broker.
In case you are not covered by travel insurance, there will not nor can be claims against us.
8. TIME OF ARRIVAL AND DEPARTURE
Arrival and departure times are: check-in 16:00, check-out 10:00). In case of flight delays or unforeseen emergencies during your trip, you should contact us as soon as possible. We cannot guarantee early check-in or after check-out, unless confirmed by us in advance.
9. SECURITY PAYMENT (guarantee)
A security deposit (guarantee, €300, euros) with your credit card or cash is required upon arrival. The guarantee is required to cover the cost of any damage to the villa or its contents. The above-mentioned binding amount is refunded in full or is withheld in case of partial damage. It is refunded no later than 15 days after your departure.
10. BEHAVIOR & DAMAGE TO THE VILLAS
Accepting the terms of the Rental Agreement you are also responsible for your proper and dignified behavior.
You are responsible for any loss or damage you may cause to the villa, its contents or the surrounding area. You are required to report any damage to the property manager and bear the cost of repair or replacement. In case you behave disrespectfully towards the villa and its contents, the property manager has the right to ask you to leave the property immediately, with the amount of rent not refunded.
11. EXTRA SERVICES
If you need extra cleaning service, a private cook or an assistant let us know at the time of booking so that charges can be included in your holiday expenses. If you need this extra service while you are already staying at the property, we can not guarantee availability at any time. Please note that requests for private cleaning service, private cook or assistant may be accepted upon prior arrangement.
12. SAFETY, RESIDENCE & OPERATION RULES
In the villa as well as on our website you will find written simple rules of security, accommodation and operation of the villa, which help you to have a safe, relaxing and fun stay.
Upon your arrival at the villa, the administrator will inform you about those rules, please follow them.
13. LEGAL RESPONSIBILITY
Any dispute or claim that arises from or is related with the booking of holiday rental with us, will be governed and interpreted in accordance with Greek law and the Greek Courts.
14. ACCEPTANCE OF TERMS
By finalizing your reservation you accept the financial terms of the reservation as well as the security and operation rules of the villa.